Nondiscrimination Statement

Nondiscrimination in Health Programs and Activities

Accountable Care Act – Section 1557

Discrimination is Against the Law

Touchstone Mental Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, or gender identity. Touchstone Mental Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex, sexual orientation, or gender identity.

Touchstone Mental Health

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If a client needs these services, they can contact their care coordinator, case manager, manager of the program they are attending or their main contact at Touchstone Mental Health.

If a client believes that Touchstone Mental Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sex, sexual orientation, or gender identity, they can file a grievance with: Michele McGee, Civil Rights Coordinator; 2312 Snelling Ave; Minneapolis, MN 55404; Telephone (612) 314-1021, Fax (612) 874-0157 or Email mmcgee@touchstonemh.org.

A client can file a grievance in person or by mail, fax, or email. If they need help filing a grievance, the Civil Rights Coordinator, is available to assist.

Clients can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

English: ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call: 612-874-6409

Español: ATENCION: Si usted habla inglés, los servicios de asistencia lingüística, de forma gratuita, están a su disposición. Llamar: 612-874-6409

Lus CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau: 612-874-6409

Cushite XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argma. Biibilaa 612-874-6409

Chú ý: Nếu bạn nói tiếng Anh, dịch vụ hỗ trợ ngôn ngữ, miễn phí, có sẵn cho bạn. Gọi: 612-874- 6409

英语：注意：如果你说英语，免费提供语言协助服务。 致电：612-874-6409

Английский: ВНИМАНИЕ: Если вы говорите по-английски, переводческие услуги, бесплатно, доступны для вас. Звоните по телефону: 612-874-6409

Ethiopian: አዳምጥ: እንግሊዝኛ, ከክፍያ ነፃ የቋንቋ እርዳታ አገልግሎቶች, የሚናገሩ ከሆነ, ለእርስዎ የሚገኙ ናቸው. ይደውሉ: 612-874-6409

ATTENTION: သသသသသသသသသသသသသသသသသသသသသသသသသသသသ, သသသသသသသသသသသသသသသသသသသသသသသသသသသသသသသသသသသသသသသသ, သသသသသသသသသသသသသသသသသသသသသသသသသ Call: 612-874-6409

German ACHTUNG: Wenn Sie Englisch sprechen, stehen Ihnen Sprachunterstützung kostenlos zur Verfügung. Rufen Sie an: 612-874-6409

Arabic: ل يزي ةاإلن ك مجان ا ال لغوي ة، ال م ساعدة خدمات ت تحدث ك نت إذا :ت ن ب يه :اإلن ج ل يزي ة ال لغة ت صل .ل ك وت توف ر: 612-874-6409.

French ATTENTION: Si vous parlez anglais, des services d’assistance linguistique, gratuits, sont à votre disposition. Appel: 612-874-6409

Korean영어 :주의 : 영어로 말하면 무료로 언어 지원 서비스를 이용할 수 있습니다. 전화 : 612-874-6409

Tagalog PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 612-874-6409